Marjorie Galati obtained a bachelor’s degree in law from the ULB (1998). After a first working experience at the Brussels Bar, she was legal advisor and mediator for a large Brussels hospital (2000-2005). She then moved to the pharmaceutical sector and pharma.be where she was also a legal advisor and secretary general until 2014. Thanks to her professional experience, she specialized in law health in general. In September 2014, she joined the Federation of the Private Hospitals of Belgium (VPZB) and since 1 January 2017 she is legal coordinator - communication officer and secretary of the Board of directors of Gibbis ASBL. She is currently director of Wallcura ASBL. She has several mandates in regional and federal bodies or commissions regarding health care.

As social assistant and sociologist he worked for 10 years in various sectors of social welfare and health. He completed his education with an Interuniversity certificate in hospital management. Within UNESSA he is responsible for the coordination of legal aspects linked to quality/safety.

Thanks to his training in law and notarial practice, Philippe Mayne has worked at various levels within the Union Nationale Des Mutualités Neutres. First as a member of the General Directorate, then on the board of Directors and finally as Director-General with additional title of Secretary-General.

As Vice-President, Programs and System Transformation, Maryanne will shape the newly amalgamated organization of the Canadian Patient Safety Institute and the Canadian Foundation for Healthcare Improvement’s, strategic vision as it relates to programs aimed at health system transformation and will provide leadership to continuously strengthening program capacity, building capability within the system and enhancing our responsiveness, impact and reach within all levels of the health system. A nurse by profession, Maryanne brings a passion for quality improvement and patient safety and a wealth of experience and expertise to the role, having served the healthcare sector for over 24 years in various progressive leadership roles, including previously as CPSI's Senior Director of Operations. In this capacity, she provided leadership to CPSI’s strategy development and implementation of the Patient Safety Improvement and Capability Building Portfolio. Maryanne fosters strong alliances with multi-partner, pan-Canadian and international stakeholder groups.

Frank Federico works in the areas of patient safety, and the application of reliability principles in health care. He is faculty for the IHI Patient Safety Executive Development Program and co-chaired a number of Patient Safety Collaboratives. Prior to joining IHI, Mr. Federico was the Program Director of the Office Practice Evaluation Program and a Loss Prevention/Patient Safety Specialist at Risk Management Foundation of the Harvard Affiliated Institutions, and Director of Pharmacy at Children's Hospital, Boston. He has authored numerous patient safety articles, co-authored a book chapter in Achieving Safe and Reliable Healthcare: Strategies and Solutions, and is an Executive Producer of "First, Do No Harm, Part 2: Taking the Lead." Mr. Federico is past Chair of the National Coordinating Council for Medication Error Reporting and Prevention (NCC-MERP). He coaches leaders and improvement teams and lectures extensively, nationally and internationally, on patient safety.

Areas of expertise: indicators/health related risks. In his previous responsibilities, Philippe Michel was director of the evaluation of the health strategies of the Haute Autorité de Santé between 2005 and 2007, and 15 years long director of the regional support structure for quality and Patient safety for public and private hospitals in Aquitaine (CCECQA). At national level he is vice-President of the Committee on Patient Safety of the Haut Conseil de Santé Publique, and a member of the Scientific Council of the CNAMTS. He is currently chairman of the Institut pour la Qualité et la Sécurité et Santé. Philippe Michel is also professor at the Universités en santé publique of the Université Claude Bernard Lyon 1 and responsible in the field of "Heath care performance" within the research team HESPER (Health Services and Performance Research, EA 7425). At the Hospices civils in Lyon, he is also director of the organization, the quality, the risks and the relations with the patients.

Holder of a Master of Business Administration of the INSEAD (Fontainebleau, France) and of a Master of Public Administration of the IDHEAP (Lausanne, Switzerland), Anthony Staines obtained his PhD in Management at the Université De Lyon (France). His thesis is about the impact of quality programs in hospitals on clinical results. He has worked for ten years as general director in hospitals and currently runs the Patient Safety Program of the Hospital Federation of Vaud (Switzerland), and advises several hospitals on Patient Safety strategies. At the University of Lyon (France) he lectures on Quality Improvement and Patient Safety. He is the co-author, with John Øvretveit, of a book on improving value in health care. Anthony Staines is also serves as Deputy Editor for the International Journal for Quality in Health Care.

Kris Vanhaecht leads the research line on quality and patient safety at the KU Leuven Institute for Healthcare Policy. His main research lines are understanding safety events, the impact of adverse events on the healthcare workforce (second victims), the organization of care processes and care pathways, and person centered care (Mangomoments). Kris is part-time affiliated to directorate for quality at Leuven University Hospitals, the center for care policy at the Erasmus University Rotterdam, he is an expert for ISQUA and is improvement advisor and faculty member of the Institute for Healthcare Improvement (IHI), Boston. More info and an overview of his academic output you can find at www.krisvanhaecht.be or follow Kris daily on Twitter via @krisvanhaecht.